We want you and your pet to be completely happy with your purchase! If you are not entirely satisfied, we're here to help.
Returns:
You have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
Refunds:
Once we receive and inspect your return, we will notify you if the refund was approved. If approved, you will be automatically refunded on your original payment method within 5-7 business days.
To start a return, please contact us at support@myprimepaws.com.