Contact Us

Let's talk pets 🐾

Order question, product recommendation, or just want to send us a photo of your dog mid-zoomies? We're all ears (and paws).

Email us anytime

support@myprimepaws.com

Before you reach out

Have your order number handy if it's about a purchase β€” it helps us get you an answer faster. We typically reply within 24–48 hours.

Checking on shipping, returns, or general questions? Peek at our FAQ page first β€” odds are it's already answered there. 🐢🐱